You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Learn about all the features, apps, and settings of your iPhone

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Mail app freezes when trying to open saved drafts

I think I pocket-created many drafts of a new email on the mail app. Now every time I try to open or delete the drafts by tapping them (near the bottom of the screen, called "Genius app feedback"), the mail app crashes. Any idea on how to delete these drafts?

iPhone 11

Posted on May 12, 2021 12:20 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 9:53 AM

The issue was via a third party app, that had somehow generated too many drafts of a feedback email. I solved the issue by deleting the mail app (and not deleting the accounts), and reinstalling it. It's easy to get your mail back in the Accounts tab of the Settings app.

Similar questions

2 replies

Mail app freezes when trying to open saved drafts

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.