Icon for app does not appear

I purchased the Things app. However I don’t have the icon to log into it. I can access it from my apple watch. I would like to access the app from my phone. Has anyone else had this problem? If so, how can I get the icon back onto my phone. (I did go to apps but all it shows is “open” button.)

iPhone 12 Pro Max, iOS 14

Posted on May 12, 2021 10:15 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2021 8:51 AM

Hi ashbe2,


Thank you for posting in the Apple Support Communities. It sounds like the app in question isnt showing on your Home Screen, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the steps we've linked for you below to check the setting and change if needed.


Organize the Home Screen and App Library on your iPhone


To move the app so that you're able to see if on your Home Screen, just locate it on your App Library screen, press and hold it until it shakes, and then slide the icon on to the the Home Screen.


Please let us know how it goes. We're always happy to help.


Cheers!

1 reply
Question marked as Top-ranking reply

May 13, 2021 8:51 AM in response to ashbe2

Hi ashbe2,


Thank you for posting in the Apple Support Communities. It sounds like the app in question isnt showing on your Home Screen, correct? If so, we would love to help see if we can get the issue resolved for you. Let's go ahead and follow the steps we've linked for you below to check the setting and change if needed.


Organize the Home Screen and App Library on your iPhone


To move the app so that you're able to see if on your Home Screen, just locate it on your App Library screen, press and hold it until it shakes, and then slide the icon on to the the Home Screen.


Please let us know how it goes. We're always happy to help.


Cheers!

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Icon for app does not appear

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