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Level 1

4 points

iPhone will not turn off

My IPhone will not tUrn off and no buttons or icons work

Posted on May 12, 2021 3:26 PM

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Level 10

90,333 points

Posted on May 12, 2021 3:30 PM

do a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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Level 10

90,333 points

May 12, 2021 3:30 PM in response to Kb1551

do a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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Level 10

90,333 points

Jun 15, 2021 12:42 PM in response to Turkey45gravy

do a Forced restart

https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

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May 25, 2021 9:49 AM in response to Kb1551

New iphone 12 will not turn off, screen is frozen

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Level 10

90,333 points

May 25, 2021 9:54 AM in response to wineclub1

Look at the Apple recommended remedy above

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Jun 15, 2021 12:40 PM in response to Kb1551

My phone won’t turn off nor can I use any of my app

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Jun 15, 2021 12:41 PM in response to Kb1551

My phone won’t turn off nor can I use my app

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iPhone will not turn off

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