Cant Pay in app store

I cant pay in my game by my master card. Could you solve this errors?

iPhone 7, iOS 14

Posted on May 13, 2021 8:17 AM

Reply
Question marked as Top-ranking reply

Posted on May 13, 2021 8:22 AM


That looks like a "Your purchase could not be completed" message.


Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is possibly just checking with your financial institution if the payment method is valid and getting a reply that it isn't. Check with your financial institution about the status of your card.


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services


2 replies
Question marked as Top-ranking reply

May 13, 2021 8:22 AM in response to nguyên8785


That looks like a "Your purchase could not be completed" message.


Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is possibly just checking with your financial institution if the payment method is valid and getting a reply that it isn't. Check with your financial institution about the status of your card.


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant Pay in app store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.