Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I need to cancel a subscription.

I no longer have an iphone. I need to cancel a subscription that has been going on for two years.



iPhone 6s

Posted on May 13, 2021 9:53 AM

Reply
Question marked as Best reply

Posted on May 13, 2021 9:59 AM

Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

2 replies
Question marked as Best reply

May 13, 2021 9:59 AM in response to melanyrae

Please click on this link to learn "How to cancel a subscription from Apple" --> https://support.apple.com/HT202039


Note:

• "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." An "Expires" date (instead of "Renews") means the current subscription will just run until then. "Resubscribe" is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

• If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

If you don't have an Apple device, see the options near the very bottom of the support document.


"If the subscription that you want to cancel is not listed", click here --> https://support.apple.com/HT212052

If you still can't find a subscription, contact Apple Support using the link at the end of the support article.


If you still have problems:


Report A Problem; click here --> https://reportaproblem.apple.com/?s=6


Or click here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.


Or: Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

May 13, 2021 10:03 AM in response to melanyrae

It seems you have to have some kind of Apple device to cancel an in-app subscription- from Apple’s side. You may be able to cancel a subscription from a service offered by that which you are subscribing to, for instance you may well be able to cancel a subscription to the New York Times by reaching out to them.


other than that, follow these instructions from Apple on how to cancel subscriptions:


https://support.apple.com/en-ca/HT202039

I need to cancel a subscription.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.