Loud Static Noise, Purple pixels, Iphone 12 restarted
A large crackle sound, Then purple pixels sputtered across the screen and then it froze and shut off and restarted by it self. What does this mean?
iPhone 12
User profile for user:
hc1111
User level:
Community Specialist
Hey there, janelys276!
Thanks for reaching out in Apple Support Communities! We understand you're noticing a cracking sound and pixel issue on your iPhone. We know this can be concerning and want to help!
To help with the sound issue you've noticed, we recommend running through the troubleshooting steps suggested below:
This could be a pixel anomaly you're seeing. Use the following support article to learn more:
"If you are concerned about pixel anomalies on your display, take your Apple product to an Apple Authorized Service Provider or Apple Retail Store for closer examination. There may be a charge for the evaluation."
About LCD display pixel anomalies for Apple products released in 2010 and later - Apple Support
Best wishes!