User profile for user: mariafabiato
mariafabiato Author
User level: Level 1
8 points

Apple Pay Verification of Card

Hi,

I entered in my debt card and i need to verify it. The only options that the app is giving me are an email @none.com and my home phone number. The issue is that the app is texting my home phone number and i cannot get a verification code because it is a landline. I have tried every different way to change the number and email the verification code goes to but it isn’t working. I would like to verify the card either over the phone or learn how to change the number to get the code.

iPhone 11, iOS 14

Posted on May 13, 2021 1:12 PM

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3 replies
User profile for user: Chris_D13
Chris_D13
User level: Community Specialist

May 15, 2021 8:49 AM in response to mariafabiato

mariafabiato,


Thank you for keeping us posted. If you are not experiencing any sign-in issues, we recommend that you team up with our Billing experts. 


Our Billing Support team will be more than happy to provide you assistance with billing-related issues.

You can use the "contact us" link in the article below.

Identity verification for Apple Card or Apple Cash




Take care!

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User profile for user: mingoslkd
mingoslkd
User level: Community Specialist

May 14, 2021 12:25 PM in response to mariafabiato

Hi mariafabiato,


We appreciate you reaching out to us. Rest assured that we'll do our best to assist you or get you pointed in the right direction.


We understand that you are in the process of verifying your payment method.

However, it does sound like you are also experiencing issues signing into your account.


Do you have other trusted devices and trusted phone numbers?

You can learn more about trusted devices and trusted phone numbers here: Two-factor authentication for Apple ID


Please keep us posted.




Take care!

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Apple Pay Verification of Card

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