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I seem unable to upgrade my MacBook Pro 13 2020 machine from 11.3 to 11.3.1:
The upgrade dialog is stuck saying:
Preparing macOS Big Sur 11.3.1... About 10 minutes remaining (forever)
Please provide directions for how to fix this issue?
MacBook Pro 13″, macOS 11.3
Try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
#2 - go to the App Store, search for and download the full Big Sur installer.
#3 - run the installer from the Safe Mode.
I've had better luck going thru the App store than thru the System/Software Update preference pane.
Try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
#2 - go to the App Store, search for and download the full Big Sur installer.
#3 - run the installer from the Safe Mode.
I've had better luck going thru the App store than thru the System/Software Update preference pane.
Update: The 11.3.1 installation completed in 'Safe Mode'. However my opinion is that when running the installer in normal mode then a message should have been displayed that:
a) there was a problem.
b) what the problem is.
c) suggest how to resolve the issue.
Tell that to Apple via Feedback - macOS - Apple.
Agree with @Old Toad - the Software Update method is very iffy at best. I too have experienced mush better results as per @Old Toad suggestion.
Preparing macOS Big Sur 11.3.1... About 10 minutes remaining (forever)
