When attempting to make a purchase the incorrect shipping address pops up on my iPhone. In my Apple settings the shipping address is correct. Does anyone have any experience with this and any idea how to correct it because I won't use Apple Pay.
iPhone XR, iOS 14
Hello JGK3624,
Welcome to Apple Support Communities. We understand that your shipping address is autofilled incorrectly when trying to make purchases on your iPhone. Is that right?
From the Contacts app, make sure that your contact card is correct. Check out Add your contact info on iPhone. Then, make sure that the correct card is selected from Settings > Safari > Autofill > My Info. Automatically fill in forms in Safari on iPhone has further information as well.
Take care.
JGK3624,
Thanks for the clarification. In that case, you can check your address and make sure it is correct from Settings > Wallet & Apple Pay which would be separate from your Apple ID details. Check out Manage the cards that you use with Apple Pay.
Have a great day!
JGK3624,
In that case, it may be best to reach out to Apple Support. You can reach out from Get Support or using the direct phone number for your region from Contact Apple for support and service.
Best wishes.
Hello Less.
I am sorry that I was not more explicit. This shipping address error occurs when I use the Apple Pay function on my iPhone. Will your instructions that you wrote correct that issue? Thank you for taking the time to respond.
Hi Less.
I have verified that the Apple Pay shipping address is correct as well as verifying the address on file with my credit card. Which makes this a true mystery.
Thank you for that contact information. I will reach out there. Be well.
Shipping address for purchase is wrong
