WhatsApp doesn’t ask for permissions to access contacts, photos etc

It’s a disaster, suddenly all my contacts are gone, cannot access photos from the app… I updated the phone and still the same: simply WhatsApp is not asking for permission to access stuff!

Posted on May 13, 2021 4:39 PM

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Question marked as Top-ranking reply

Posted on May 21, 2021 11:15 AM

AlvaroMartin,


Thanks for the additional information.


We’ve recently released an update for the software on your iPhone. Please back up, and update using the steps here: Update your iPhone, iPad, or iPod touch


Then go to Settings > Privacy > Camera. Are any apps listed there? Check under Contacts, Photos, and other configurations there. Let us know what you see.


If you uninstall one of the third-party apps you’re experiencing this with and install it again, does the same thing happen? Here’s how to complete this step: Delete apps on your iPhone, iPad, and iPod touch


Sometimes powering off and restarting can help fix these types of issues as well. Please follow the steps here: Restart your iPhone


Cheers.

3 replies
Question marked as Top-ranking reply

May 21, 2021 11:15 AM in response to AlvaroMartin

AlvaroMartin,


Thanks for the additional information.


We’ve recently released an update for the software on your iPhone. Please back up, and update using the steps here: Update your iPhone, iPad, or iPod touch


Then go to Settings > Privacy > Camera. Are any apps listed there? Check under Contacts, Photos, and other configurations there. Let us know what you see.


If you uninstall one of the third-party apps you’re experiencing this with and install it again, does the same thing happen? Here’s how to complete this step: Delete apps on your iPhone, iPad, and iPod touch


Sometimes powering off and restarting can help fix these types of issues as well. Please follow the steps here: Restart your iPhone


Cheers.

May 14, 2021 1:48 PM in response to AlvaroMartin

Hello AlvaroMartin,


Thank you for posting in Apple Support Communities.


It sounds like you’re missing your contacts from WhatsApp. We can provide guidance for this process.


Please try the steps here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


If you’re still experiencing the same thing with WhatsApp, reach out to the app developers: How to contact an app developer


Take care.

May 14, 2021 10:20 PM in response to Chris_D13

No, I'm not missing anything. I don't know how to make it even more clear... all apps in iOS are not asking for permissions to access the camera, contacts, photos access, etc. NONE, I reset privacy and permissions, reset all phone configurations, nothing works since the latest iOS update.


No app is asking for permissions so they have no access so nothing works.

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WhatsApp doesn’t ask for permissions to access contacts, photos etc

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