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I didn't get my order until now ?

Hi dear

I have an order in April 17, 2021

Order Number:W718434647

in order section it showing me its delivered to ups company in April 26, 2021

until now I didn't receive my order in kuwait


[Personal Information Edited by Moderator]





Posted on May 13, 2021 5:32 PM

Reply
Question marked as Best reply

Posted on May 13, 2021 6:03 PM

allenby 36 Tel Aviv Said:

"I didn't get my order until now ?[...] it showing me its delivered to ups company in April 26, 2021 until now I didn't receive my order in kuwait"

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View the eMail:

Apple would have sent you an eMail to track it down - so, use that eMail to track this down.


Apple’s Contact Information:

If need be, contact Apple Support, asking them where this all stands.


Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


3 replies
Question marked as Best reply

May 13, 2021 6:03 PM in response to ALLEMBI-3

allenby 36 Tel Aviv Said:

"I didn't get my order until now ?[...] it showing me its delivered to ups company in April 26, 2021 until now I didn't receive my order in kuwait"

-------


View the eMail:

Apple would have sent you an eMail to track it down - so, use that eMail to track this down.


Apple’s Contact Information:

If need be, contact Apple Support, asking them where this all stands.


Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


May 13, 2021 7:56 PM in response to ALLEMBI-3

allenby 36 Tel Aviv Said:

"I didn't get my order until now ?: [...]I have an order in April 17, 2021[...]in order section it showing me its delivered to ups company in April 26, 2021 until now I didn't receive my order in kuwait"

-------


Contact Apple Support:

As for tracking it down, contact Apple Support via phone, through the link I've provided. They'll see where're this all stands, and will run you through the fix. If need be, screenshare your device's screen while on the phone with Apple.

See Here:

I didn't get my order until now ?

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