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Restarting iphone

how do i restart my iphone xr through itunes.

iPhone XR

Posted on May 13, 2021 6:47 PM

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Question marked as Top-ranking reply

Posted on May 14, 2021 7:20 AM

What you attempted while connected to the laptop would try to put the device into Recovery Mode. I don't think that is what you want to do. Disconnect the device from the laptop and follow the steps for the force restart. If that does not work, try the steps here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support and if that does not work, then use the Get Support link at the top of the page and contact Apple Support. This may also help you if the device is not recognized by the computer. If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

4 replies
Question marked as Top-ranking reply

May 14, 2021 7:20 AM in response to courtni00

What you attempted while connected to the laptop would try to put the device into Recovery Mode. I don't think that is what you want to do. Disconnect the device from the laptop and follow the steps for the force restart. If that does not work, try the steps here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support and if that does not work, then use the Get Support link at the top of the page and contact Apple Support. This may also help you if the device is not recognized by the computer. If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

Restarting iphone

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