You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

safari and app store not responding

safari and app store have stopped respoding at the same time on my macbook air it is updated to the latest bigsur still i am facing trouble.

MacBook Air 13″, macOS 11.3

Posted on May 14, 2021 6:22 AM

Top-ranking reply

Level 10

83,964 points

Posted on May 14, 2021 6:35 AM

Go step by step and test.

1. Restart the router.

2. Deselect Proxies, if selected.

System Preference > Network > Advanced > Proxies Tab

Unlock the lock if you have to.

Under "Select a protocol…”, uncheck any box if check-marked.

Click "OK” then "Apply”.

For additional troubleshooting steps:

For example, Safari can’t open a website that uses a protocol other than http or https

View in context

Similar questions