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2 Factor Authentication

Hi since this iPhone 8 got stolen after switching to android and coming back to apple ive forgotten my number to the Apple ID I’ve setup with 2 factor authentication I can’t get my old number since I’ve had too many and I can’t contact my service since im using a different one now idk how I can get my old Apple ID back please help

iPhone 8, iOS 14

Posted on May 14, 2021 3:07 PM

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Question marked as Top-ranking reply

Posted on May 14, 2021 6:41 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

3 replies

May 14, 2021 7:23 PM in response to Seyai99

You are welcome. Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


If necessary, try Twitter


https://twitter.com/AppleSupport.          


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      

2 Factor Authentication

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