Unauthorized app purchase

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Level 1

8 points

Unauthorized app purchase

Unauthorized app purchase, remove credit card from email or apple ID non longer in use, is getting charged for months since October. I need a 1800 #### #### for billing

[Edited by Moderator]

Posted on May 14, 2021 5:47 PM

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Answer 1

Eric Root

Level 10

684,801 points

May 15, 2021 9:53 AM in response to edgardo230

Try the Billing and Subscriptions link.

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

Billings and Subscriptions

If necessary, try Twitter

https://twitter.com/AppleSupport.

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Answer 2

Eric Root

Level 10

684,801 points

May 14, 2021 6:22 PM in response to edgardo230

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

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Answer 3

edgardo230 Author

Level 1

8 points

May 15, 2021 9:36 AM in response to Eric Root

Again that apple ID is not on use and its not mine, it might be used by my mother once but she doesn't know her password on her old phone she doesn't longer use apple or that apple ID, I need a number to call and speak to a person?

Thanks

R/

Edgard

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Unauthorized app purchase

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