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Peace be upon you. I am facing a problem please help

When I want to buy from a game I can't tell me there is a problem with it

your Purchase Could not Be Completed

For assistance, connecte iTunes

Posted on May 14, 2021 10:41 PM

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Question marked as Best reply

Posted on May 15, 2021 9:00 AM

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is possibly just checking with your financial institution if the payment method is valid and getting a reply that it isn't. Check with your financial institution about the status of your card.


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

1 reply
Question marked as Best reply

May 15, 2021 9:00 AM in response to seemo51

Various forms of this old and somewhat unspecific message ultimately lead you to: https://support.apple.com/billing


The most logical selection is then "Can't complete a purchase?" which brings you to this document --> 'If your payment method is declined in the App Store or iTunes Store'

Click here --> https://support.apple.com/HT203005 It mostly just suggests you make sure your payment method is up to date or to try a different one. Apple is possibly just checking with your financial institution if the payment method is valid and getting a reply that it isn't. Check with your financial institution about the status of your card.


If nothing in that document provides resolution then Contact iTunes Support at: https://support.apple.com/choose-country-region/media-services

Peace be upon you. I am facing a problem please help

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