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Activation Lock

I forgot the password for my Apple ID and is there any way I can reset the iPhone completely?

Posted on May 14, 2021 11:13 PM

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Question marked as Top-ranking reply

Posted on May 15, 2021 8:59 AM

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature with an added aspect of possibly deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock this absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


The best solution in your case is to do as instructed in this document "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Alternatively, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

1 reply
Question marked as Top-ranking reply

May 15, 2021 8:59 AM in response to malakai289

"Activation Lock for iPhone, iPad, and iPod touch" is a security feature with an added aspect of possibly deterring re-selling of stolen devices. To learn more click here --> http://support.apple.com/HT201365


For an individual to remove an activation lock this absolutely requires the information for the account that applied the lock. Click on this link to learn 'How to remove Activation Lock' --> https://support.apple.com/HT201441


The best solution in your case is to do as instructed in this document "If you forgot your Apple ID password" click here --> https://support.apple.com/HT201487


Alternatively, Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

Activation Lock

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