Unable to use hotspot

Question

Level 1

8 points

i cant see personal hotsot option. i see hotspot option inside mobile data option and it shows this popup. whats wrong?

iPhone 6s, iOS 14

Posted on May 15, 2021 9:32 AM

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Answer 1

Best reply

Level 7

31,488 points

Personal Hotspot is a carrier feature. You should contact your provider for details like the message suggested.

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Answer 2

Level 1

8 points

but carrier says this is handset feature, they can not solve the problem

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Answer 3

Level 1

4 points

I have same issue and carrier said it is a handset feature, they can’t fix the problem.

please help address this.

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