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new phone is showing all the contacts and settings of a phone of another person in our household

new phone is showing all the contacts and settings of a phone of another person in our household. How do I get the 2 phones unlinked?


iPhone SE, iOS 14

Posted on May 15, 2021 1:37 PM

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Question marked as Top-ranking reply

Posted on May 15, 2021 1:49 PM

Use the following instructions to completely clear the new phone: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support and then set it up again using the Apple ID of the person using the new phone.

Each person should have their own Apple ID. You can do that and still share purchases and some other things by using Family Sharing: Family Sharing - Apple

2 replies
Question marked as Top-ranking reply

May 15, 2021 1:49 PM in response to andra50

Use the following instructions to completely clear the new phone: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support and then set it up again using the Apple ID of the person using the new phone.

Each person should have their own Apple ID. You can do that and still share purchases and some other things by using Family Sharing: Family Sharing - Apple

new phone is showing all the contacts and settings of a phone of another person in our household

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