Payment Not Complete

Cant download any free apps. Whenever i try to download any apps an error notification saying Payment Not Complete. But i never downloaded any paid apps and i never added any payment method. I was using my phone this for more then years till now.

Posted on May 15, 2021 2:21 PM

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Question marked as Top-ranking reply

Posted on May 16, 2021 12:55 PM

Hey there, and welcome to Apple Support Communities, Caffrey007!


We see that you're having trouble downloading free apps while not having a payment method on file for your Apple ID account.


There are a few reasons why this might happen. Please read over this article in full for a better understanding: If you can't remove your last payment method or use no payment method with your Apple ID


Keep in mind, you can add a payment method to your Apple ID account and not worry about charges if you are only downloading free apps. You can also then try setting your payment method back to None, if that option reappears. The articles below will help you with adding a payment method:


Payment methods that you can use with your Apple ID 


Change, add, or remove Apple ID payment methods


You can reach out to Apple's billing team if you continue to run into an issue with your payment options: Get Support



Cheers.

1 reply
Question marked as Top-ranking reply

May 16, 2021 12:55 PM in response to Caffrey007

Hey there, and welcome to Apple Support Communities, Caffrey007!


We see that you're having trouble downloading free apps while not having a payment method on file for your Apple ID account.


There are a few reasons why this might happen. Please read over this article in full for a better understanding: If you can't remove your last payment method or use no payment method with your Apple ID


Keep in mind, you can add a payment method to your Apple ID account and not worry about charges if you are only downloading free apps. You can also then try setting your payment method back to None, if that option reappears. The articles below will help you with adding a payment method:


Payment methods that you can use with your Apple ID 


Change, add, or remove Apple ID payment methods


You can reach out to Apple's billing team if you continue to run into an issue with your payment options: Get Support



Cheers.

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Payment Not Complete

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