Cisnerosg09 Author

Level 1

4 points

My daughters iPhone got disabled and it says to connect to iTunes, I’ve done that and it’s not picking up the device, what can I do?

What else can I do to un disable it?

iPhone 6s

Posted on May 15, 2021 3:59 PM

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Top-ranking reply

Level 7

31,586 points

Posted on May 15, 2021 4:00 PM

Try Recovery Mode:

https://support.apple.com/en-us/HT201263

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2 replies

Top-ranking reply

Level 7

31,586 points

May 15, 2021 4:00 PM in response to Cisnerosg09

Try Recovery Mode:

https://support.apple.com/en-us/HT201263

Reply

Level 10

146,977 points

May 15, 2021 4:02 PM in response to Cisnerosg09

Have you worked through the following two support articles?

Locate and view your connected device on your computer - Apple Support

If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

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My daughters iPhone got disabled and it says to connect to iTunes, I’ve done that and it’s not picking up the device, what can I do?

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