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Question about my iPhone12 Pro order

The order of my iPhone12 Pro still showed ‘Shipped’ yesterday, but today when I track shipment, the status suddenly jumped back to ‘Order Placed’. I don't know what happened because this is my first time buying an iPhone on the official website. Is this situation reasonable? The delivery date is still May 18.

iPhone 12 Pro

Posted on May 15, 2021 5:33 PM

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User to user support forum.

We can't access anything to do with your order.

Contact Apple Support

Posted on May 15, 2021 5:34 PM

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Question about my iPhone12 Pro order

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