How this is resolve? On my android using move to iOS app this message appears, “ This wifi network had no internet connection” Connect anyway?

iPhone 11 Pro Max

Posted on May 15, 2021 9:16 PM

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Question marked as Top-ranking reply

Posted on May 16, 2021 12:31 AM

Hi there,


Please see this text from the Move to iOS Article:


If you need help with the transfer

If you have issues moving your content, there are a couple of things that you can check:

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


Cheers,


Jack

1 reply
Question marked as Top-ranking reply

May 16, 2021 12:31 AM in response to Regie30

Hi there,


Please see this text from the Move to iOS Article:


If you need help with the transfer

If you have issues moving your content, there are a couple of things that you can check:

  • Make sure that you leave both devices alone until the transfer finishes. For example, on your Android device, the Move to iOS app should stay onscreen the whole time. If you use another app or get a phone call on your Android before the transfer finishes, your content won't transfer.
  • On your Android device, turn off apps or settings that might affect your Wi-Fi connection, like the Sprint Connections Optimizer or the Smart Network Switch. Then find Wi-Fi in Settings, touch and hold each known network, and forget the network. Then try the transfer again.
  • Restart both of your devices and try again.
  • On your Android device, turn off your cellular data connection. Then try the transfer again.


Cheers,


Jack

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How this is resolve? On my android using move to iOS app this message appears, “ This wifi network had no internet connection” Connect anyway?

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