Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Payment method

I recently updated an additional payment method on my iPhone using a support link on a previous thread I found here. This is because I am unable to add/edit my payment method using iPhone settings. The additional payment method is still not showing up on my iPhone despite being saved to my Apple ID. How can I fix this? Thank you.

iPhone 7 Plus, iOS 14

Posted on May 16, 2021 1:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 7:28 AM

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


Why can't you change the payment method on the phone? What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

3 replies
Question marked as Top-ranking reply

May 16, 2021 7:28 AM in response to beng208

Have you tried signing out of the App Store/iTunes, restarting the device, and then signing back in?


Why can't you change the payment method on the phone? What happens when you try? Error message(s)?


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  

Payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.