Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iphone storage

hi everyone,


the ‘iphone storage full’ message is always popping up when i try to take videos but when i checked in settings, i still had a decent amount left. i’ve notice that my phone is really laggy and freezes a lot. does anyone know what’s going on or how to help?


thank you!

iPhone XS

Posted on May 16, 2021 2:14 AM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 2:16 AM

You cannot increase the storage of an iPhone. However, you can optimize iPhone Storage by using iCloud Storage. Save space on your device

Settings > [your name] > iCloud Tap Photos > Choose Optimize [device] Storage Set up and use iCloud Photos - Apple Support

You can buy iCloud Storage. --> Buy more iCloud storage - Apple Support

You can manage your storage --> How to check the storage on your iPhone, iPad, and iPod touch

Manage your Storage --> Manage your photo and video storage - Apple Support

Your photos are always available for both iPhone and iCloud. You delete it on the iPhone it is gone from iCloud and vice-versa. To save space on your iPhone use optimized iPhone storage. Remember, if you delete in one it is deleted everywhere.

Get started with iCloud Photos:

  1. Tap Settings > [your name] > iCloud > Photos.
  1. Turn on iCloud Photos.
  1. Select Optimize iPhone Storage to save space on your device.

With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. And as long as you have enough space in iCloud, you can store as many photos and videos as you want.

How to check the storage on your iPhone, iPad, and iPod touch


2 replies
Question marked as Top-ranking reply

May 16, 2021 2:16 AM in response to moonie16

You cannot increase the storage of an iPhone. However, you can optimize iPhone Storage by using iCloud Storage. Save space on your device

Settings > [your name] > iCloud Tap Photos > Choose Optimize [device] Storage Set up and use iCloud Photos - Apple Support

You can buy iCloud Storage. --> Buy more iCloud storage - Apple Support

You can manage your storage --> How to check the storage on your iPhone, iPad, and iPod touch

Manage your Storage --> Manage your photo and video storage - Apple Support

Your photos are always available for both iPhone and iCloud. You delete it on the iPhone it is gone from iCloud and vice-versa. To save space on your iPhone use optimized iPhone storage. Remember, if you delete in one it is deleted everywhere.

Get started with iCloud Photos:

  1. Tap Settings > [your name] > iCloud > Photos.
  1. Turn on iCloud Photos.
  1. Select Optimize iPhone Storage to save space on your device.

With Optimize Storage, smaller, space-saving photos and videos are kept on your device while all of your original, full-resolution versions are stored in iCloud. And as long as you have enough space in iCloud, you can store as many photos and videos as you want.

How to check the storage on your iPhone, iPad, and iPod touch


May 16, 2021 2:15 AM in response to moonie16

There may be several reasons due to which an iPhone may behave as described by you. Some of them could be...

  1. Incorrect handling of the iPhone --> Important handling information for iPhone - Apple Support
  2. Dust ingress into the iPhone - Cleaning your iPhone - Apple Support
  3. Water / Liquid entry into the iPhone---> Important safety information for iPhone - Apple Support
  4. Overheating due to exposure to the temperature beyond -20º and 45º C (-4º to 113º F). especially in the car because temperatures in parked cars can exceed this range -- Keeping iPhone, iPad, and iPod touch within acceptable ...
  5. Service of an iPhone by an un-authorized service personnel / agency / store
  6. Modification / Alteration of an iPhone by a third party vendor
  7. iPhone is Jail Broken


iphone storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.