Subsription details

Question

Subsription details

Hello. How can I see my unpaid apple services? It keeps messaging me that I have insufficient balance but I looked on my subscriptions on my settings and I dont have any active subscriptions. I tried removing my gcash account to my payment details but i cant remove it because its says I have an active subscription which i dont even subscribe to any. Hoping for a reply.

iPhone 6 Plus, iOS 12

Posted on May 16, 2021 3:23 AM

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Answer 1

i_rina

Community Specialist

May 17, 2021 6:29 AM in response to clydellmasiar

Hi clydellmasiar,

Thank you for using the Apple Support Communities. It sounds like you have an insufficient balance problem and we would like to help! Check out the articles below for more information about Apple ID balances, subscriptions and purchases.

If you continue to experience problems with your account billing, then you would need to contact Apple Support.

Have a good day!

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