Downgrade icloud storage

Why won’t it let me click done when trying to downgrade my icloud storage plan?

iPhone 6s, iOS 14

Posted on May 16, 2021 11:05 AM

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Question marked as Top-ranking reply

Posted on May 16, 2021 11:41 AM

See the following from Downgrade or cancel your iCloud storage plan - Apple Support

If you can't click Done, make sure you are signed in with the same Apple ID as your iCloud storage plan. You can also try following these steps on a different device. If you still need help, contact Apple Support.



2 replies

May 16, 2021 11:55 AM in response to alyssa0_o

alyssa0_o Said:

"Downgrade iCloud storage: Why won’t it let me click done when trying to downgrade my icloud storage plan?"

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Charge your Battery:

I'm not so certain having little charge would play a role in this, but your battery is at 1%. So, charge it to 40% and see if that allows this to all go through. I suspect, if this were the case, that it needs to have a bit of a charge for it to be followed through with, and all to be successfully accessed.

Screenshot:

(top-right corner of image):

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Downgrade icloud storage

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