ive never used a gift card or purchased anything with apple gift cards and i have a balance of 8

i think someone has been fradulently using gift cards to make purchases on my id

Posted on May 16, 2021 12:47 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2021 12:52 PM

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

5 replies
Question marked as Top-ranking reply

May 16, 2021 12:52 PM in response to Irish1123

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


Two Factor Authentification availability.    


2 Factor Authentication - How to generate a recovery key


Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ive never used a gift card or purchased anything with apple gift cards and i have a balance of 8

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.