I have an iPhone 6 and am trying to backup my information to iCloud so that I can transfer it all to my new iPhone 11... however, IT WILL NOT BACK UP - I have done everything I am supposed to do, and I have even purchased more storage. It will not work - I am now paying my monthly statement for an iPhone 11 that I cannot use. Does anyone have any advice? or a solution?
iPhone 6s, iOS 14
Check this How to back up your iPhone, iPad, and iPod touch - Apple Support and this Backup methods for iPhone, iPad, and iPod touch - Apple Support
Try using the computer option, but see that Finder/iTunes offer a backup to the iCloud and one to the computer. The last one is a complete backup of your device made to the computer, not iCloud. I consider this the best option for you now.
Check this How to back up your iPhone, iPad, and iPod touch - Apple Support and this Backup methods for iPhone, iPad, and iPod touch - Apple Support
Try using the computer option, but see that Finder/iTunes offer a backup to the iCloud and one to the computer. The last one is a complete backup of your device made to the computer, not iCloud. I consider this the best option for you now.
But the computer option, using the computer only, not the computer but going to the iCloud, does not need internet. It's done locally. Note in the picture below, the Backups section, that it has the option to go to the iCloud and another one to the computer (Mac on the picture, but computer if you're using Windows and iTunes.
Also check this If you can't back up your iOS or iPadOS device to a computer or restore it from a backup - Apple Support
I have tried the computer backup as well - it didn't work either...
Wondering if it's a Verizon issue or Apple....
Backup Now option on iPhone
