I downloaded a audio book, then gifted the same book to a friend and paid for it, gifted same book to another friend and did not get it to her hotmail address ?


why cant it be redeemed?

Windows, Windows 10

Posted on May 16, 2021 6:07 PM

Reply
2 replies

May 17, 2021 12:21 PM in response to Brulio

Hi there Brulio, 


If we’re following the issue correctly, you’re gifting an audiobook and while on the first gift you were prompted to pay for the book and the recipient was able to redeem it, when gifting the second book you were not prompted for payment and the recipient did not receive it. Is that right? 


Are you able to try to resend the gift? This article goes over how to do that, no matter which device you’re using. Gift apps, music, movies, and more from Apple There are also some things to take into consideration under the section, ‘If there's an issue when you send a gift’ as well. 


Let us know if the issue persists or you have questions. 

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I downloaded a audio book, then gifted the same book to a friend and paid for it, gifted same book to another friend and did not get it to her hotmail address ?

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