Accounts

Why I sign out of my cloud by accident then try to get back in and now it telling me I need a two way verification code from a old number that I change & don’t remember. What do I do ?

Posted on May 16, 2021 6:46 PM

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I can’t access My account and forgot trusted phone number Hello All, My wife has mistakenly entered the I cloud password wrong several times. Now we are not able to login to the account because it keep asking for the trusted phone number was registered with this account, Which we don’t remember. now we do have the correct Id, and the correct password, but we are not able to sign in because it keeps asking to get the verification code, and we are no longer have the number or remember what was it. Any help, please?
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can u help me log in my other iCloud I changed my number and its didn't changed on your Apple ID why I have every thing right but I still getting a verification code to the old number so I can't changed it a
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1 reply

Eric Root

Level 10

685,293 points

May 16, 2021 7:56 PM in response to Moodyjeex94

See if anything here helps. If necessary, you can use account recovery as explained in the link at bottom of the article.

Verification code - how to get one and sign in with two-factor authentication.

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