17 crt studio display monitor 2000

I have a 17 crt studio display, and it’s just showing me a folder with a question mark and Mac iOS face. What’s wrong with my computer? What can I do to get it to start working?

Posted on May 16, 2021 6:29 PM

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Question marked as Top-ranking reply

Posted on May 17, 2021 12:55 PM

Hi valscomputer,

Thanks for reaching out using Apple Support Communities. Here to help.


The article linked at the top of this post would be the correct steps to go through for when you see a folder with a question mark when trying to start your Mac. This behavior typically means the Mac cannot read your startup disk, or that an operating system is not detected.


Are you able to get the Mac to boot to recovery mode? The steps are mentioned in that article above, but you can also read more at the link below.


About macOS Recovery on Intel-based Mac computers


If you can get to recovery mode, you will first want to try to repair your startup disk using Disk Utility.


How to repair a Mac disk with Disk Utility


Once this step is complete, you can next reinstall the Mac OS.


How to reinstall MacOS


Hope this helps! If you are having trouble with these steps or cannot get to recovery mode, we would suggest contacting Apple Support directly.


Contact Apple Support


Take care!

3 replies
Question marked as Top-ranking reply

May 17, 2021 12:55 PM in response to valscomputer

Hi valscomputer,

Thanks for reaching out using Apple Support Communities. Here to help.


The article linked at the top of this post would be the correct steps to go through for when you see a folder with a question mark when trying to start your Mac. This behavior typically means the Mac cannot read your startup disk, or that an operating system is not detected.


Are you able to get the Mac to boot to recovery mode? The steps are mentioned in that article above, but you can also read more at the link below.


About macOS Recovery on Intel-based Mac computers


If you can get to recovery mode, you will first want to try to repair your startup disk using Disk Utility.


How to repair a Mac disk with Disk Utility


Once this step is complete, you can next reinstall the Mac OS.


How to reinstall MacOS


Hope this helps! If you are having trouble with these steps or cannot get to recovery mode, we would suggest contacting Apple Support directly.


Contact Apple Support


Take care!

May 18, 2021 4:11 PM in response to valscomputer

Should your computer be of equal vintage to the display (or year 2000)

the articles included in reply may not be sufficient to be very useful.


Were there any DVD or CD system installer media discs available to try

& use to start up the Mac from, to see if you may be able to repair HDD?


Given an older vintage unit may have hardware failure, that'd be reason

to test and troubleshoot an older Mac according to basics long forgotten.

Perhaps some original tech articles/manuals from the era, are still online?


Symptoms indicate the hard drive may need replacement; could have

some degree of damage to sectors or other issues beyond repair.


The classic 'flashing question mark' still indicates a missing or damaged

Mac system. Some older utilities contained startup volumes to repair

or 'test' an early Mac OS Panther, and earlier. I used to have all that..


Jun 12, 2021 7:50 PM in response to valscomputer

Hello valscomputer,

I may be able to help as I use both modern and retro Mac computers. Could you tell me to the best of your knowledge what type of Mac you have. Is it a tower connected to a CRT display or is it an all in one Mac? Depending on what you have, tower or all in one, if it has a CRT, it's likely older than 2004, probably from 99–03. Do you have files on the computer that you don't want to loose or is this a computer you are ok with wiping clean? If you don't have an original install disk, many can be downloaded and installed from a flash-drive. (My profile picture is of a graphite iMac G3 DV if that happens to look similar to yours) A good place to start identifying is https://everymac.com/

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17 crt studio display monitor 2000

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