User profile for user: braxton74
braxton74 Author
User level: Level 1
4 points

music.apple.com not loading

I am on a Chromebook, and before music.apple.com would work just fine. And then, it just does not load in every thing all the way. Some things will load, but its like a cached page. I dont know. I am trying to log in to listen to my music but i cant because it does not show the log in button or anything. And nothing is clickable. Please help!

Posted on May 16, 2021 6:42 PM

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User profile for user: judysings
judysings
User level: Community Specialist

May 17, 2021 12:57 PM in response to braxton74

Hi braxton74,


Thank you for using the Apple Support Communities. We understand that ‎Apple Music on a Chromebook isn’t loading all the way and we would like to help! Let’s try the troubleshooting steps below and check to see if the problem is still there after each one: 


  1. Restart your Chromebook: Sign out or turn off your Chromebook - Chromebook Help
  2. Update your Chromebook's operating system - Chromebook Help
  3. Delete your Chrome browsing history - Computer - Google Chrome Help
  4. Listen to Apple Music on the web and in apps - Apple Support


We hope this helps! 


Take care 

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music.apple.com not loading

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