Internet connectivity keeps dropping from iPad

Hello,


My iPad keeps dropping off of the WiFi. I continue to reconnect it each time it drops off, but are wondering if the iPad is beginning to wear out. I would like to know if technical support can check it out remotely.


I would appreciate any support.


Thanks,


BethDarcy

iPad Pro, iPadOS 14

Posted on May 16, 2021 8:17 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 5:28 PM

If the iPad disconnects when idle (sleep/locked) you may need to verify the your WiFi Settings for each of your configured WiFi Networks - ensuring that they are set to Auto Join:

Settings > WiFi > [WiFi Network / SSID] - tap the “i” icon - set Auto-Join to ON


Unless Auto-Join is enabled, your iPad will not automatically reconnect to the WiFi network when resuming from sleep - or when coming into range of your WiFi network.


Auto-Join is enabled/disabled for each configured WiFi network.


2 replies
Question marked as Top-ranking reply

May 17, 2021 5:28 PM in response to BethDarcy

If the iPad disconnects when idle (sleep/locked) you may need to verify the your WiFi Settings for each of your configured WiFi Networks - ensuring that they are set to Auto Join:

Settings > WiFi > [WiFi Network / SSID] - tap the “i” icon - set Auto-Join to ON


Unless Auto-Join is enabled, your iPad will not automatically reconnect to the WiFi network when resuming from sleep - or when coming into range of your WiFi network.


Auto-Join is enabled/disabled for each configured WiFi network.


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Internet connectivity keeps dropping from iPad

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