I’m getting random charges from apple that are $5.19 an I can’t change my credit card to my main one

I’m getting random charges from apple that are $5.19 an I can’t change my credit card to my main one

Posted on May 16, 2021 8:06 PM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2021 10:20 AM

 If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Have you checked your subscriptions?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed  


See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

2 replies
Question marked as Top-ranking reply

May 17, 2021 10:20 AM in response to OGlijahh

 If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Have you checked your subscriptions?


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Link to contact Apple Support at the end of the article.


Purchases - the subscription that you want to cancel is not listed  


See the Apple Support article(s) below. Link to contact Apple Support in the article.


Apple ID - If you see ‘itunes.com/bill‘ or an unfamiliar charge on your bank, credit card, or debit statement.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I’m getting random charges from apple that are $5.19 an I can’t change my credit card to my main one

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.