Apple refuses my change of adress
I recently moved from Holland to Switzerland.
Apple blocks my new adress as long as there is money on my apple ID.
They force me to spend the EUR 77.27 before accepting / updating my new adress.
Due to consumer rights it is illegal to refuse a customer to update his personal data.
I asked Apple to refund the EUR 77.27 to my bank account as it will take months for my to spend this EUR 77.27 Or if there is another way, to tell me. The answer was no. Even the manager of the lady on the support phone could not help me.
I do not want that Apple keeps my old adress in their system where another person lifes right now.
Does anyone have the same experience and is there another way to get my personal data updated?
I think this week i will contact the Authority of Personal data (AP) in The Netherlands. There is a possibility to register a complaint.
iMac 27″, macOS 10.13