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touch screen not working

my touch screen won't work. My phone is stuck on the power off screen when I tried

to power down

iPhone XS Max, iOS 14

Posted on May 17, 2021 5:28 AM

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Question marked as Top-ranking reply

Posted on May 17, 2021 10:50 AM

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

1 reply
Question marked as Top-ranking reply

May 17, 2021 10:50 AM in response to etowah337

Try a forced restart. First take off any case. Then:


Press and very quickly release the volume up button. > Immediately press and very quickly release by the volume down button > Immediately press and hold down the side button and keep holding the side button until the Apple logo appears, release the side button.

touch screen not working

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