Need help unlocking my phone

On the off chance this is what you're talking about -

If you forgot the passcode on your iPhone, or your iPhone is disabled -

https://support.apple.com/en-us/HT204306

Levistrait wrote:

I need help unlocking my phone

unlocking from what?

PLS HELP ME I DID A FACTORY RESTORE WITH ITUNES ON A PC AND I WAS ASK TO ENTER MY APPLE ID ACCOUNT AND THEY SAID MY ID CANNOT BE USE TO UNLOCK THIS IPHONE 6 PLUS