Slow phone-to-phone file transfer

File transfer from iPhone 7 to iPhone 12 Pro is taking more than a day. Native Apple apps loaded quickly. Other apps are not loading. I logged out and signed in again on iTunes account on new phone, but no dice. Both phones are on iOS 14.5.1. Old phone has 73 GB of 128 GB in use. Not sure what I’m doing wrong. Thanks for any ideas.

iPhone 12 Pro, iOS 14

Posted on May 17, 2021 11:13 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 10:32 AM

Hey there MNTransplant,


Thanks for reaching out to Apple Support Communities. If we understand you correctly, you're using the Quick Start method to transfer data from one device to another. We're happy to provide some assistance.


Are you transferring data wirelessly? If so, try a wired connection as outlined under the "Migrate data from your iPhone using a wired connection" section here:


Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


Otherwise, you can backup and restore using iCloud or iTunes:


Restore your iPhone, iPad, or iPod touch from a backup


We hope this helps.


Have a great day!

2 replies
Question marked as Top-ranking reply

May 18, 2021 10:32 AM in response to MNTransplant

Hey there MNTransplant,


Thanks for reaching out to Apple Support Communities. If we understand you correctly, you're using the Quick Start method to transfer data from one device to another. We're happy to provide some assistance.


Are you transferring data wirelessly? If so, try a wired connection as outlined under the "Migrate data from your iPhone using a wired connection" section here:


Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch


Otherwise, you can backup and restore using iCloud or iTunes:


Restore your iPhone, iPad, or iPod touch from a backup


We hope this helps.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Slow phone-to-phone file transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.