How do I fix my iPhone 11 with blue boxes

My iPhone 11 has blue lines moving across the screen. I can reboot the phone but it still continues with the blue moving lines. It is also stuck in SOS mode and the touch screen isn’t working

Posted on May 17, 2021 6:18 PM

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Posted on May 17, 2021 6:24 PM

Try a forced restart, but if this doesn't work you'll need to schedule an appointment at your Apple Store Genius Bar for evaluation:


  • Press and quickly release volume up button
  • Then immediately press and quickly release volume down button
  • Then immediately press and keep holding the side power button (keep holding past the swipe to power off and the screen goes black) until you see the Apple logo, then let go
  • See if normal operation resumes after signing back in
2 replies
Question marked as Top-ranking reply

May 17, 2021 6:24 PM in response to daphnee4

Try a forced restart, but if this doesn't work you'll need to schedule an appointment at your Apple Store Genius Bar for evaluation:


  • Press and quickly release volume up button
  • Then immediately press and quickly release volume down button
  • Then immediately press and keep holding the side power button (keep holding past the swipe to power off and the screen goes black) until you see the Apple logo, then let go
  • See if normal operation resumes after signing back in

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How do I fix my iPhone 11 with blue boxes

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