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I can’t find software update on my device

what to do to update my iPhone

Posted on May 17, 2021 9:39 PM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 3:49 PM

Hello Jerrybbooyy,


Thanks for reaching out using Apple Support Communities!

We understand you're not seeing the option for Software Update on your device; we're happy to assist.

To learn more is this a work or school owned device? It might have a profile installed or Restrictions enabled, preventing this option.

Might that be what you're seeing?


We hope this helps you get to the bottom of what is causing this to not show in Settings.

Cheers!

1 reply
Question marked as Top-ranking reply

May 18, 2021 3:49 PM in response to Jerrybbooyy

Hello Jerrybbooyy,


Thanks for reaching out using Apple Support Communities!

We understand you're not seeing the option for Software Update on your device; we're happy to assist.

To learn more is this a work or school owned device? It might have a profile installed or Restrictions enabled, preventing this option.

Might that be what you're seeing?


We hope this helps you get to the bottom of what is causing this to not show in Settings.

Cheers!

I can’t find software update on my device

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