Incorrect Password for Exchange account

My iPhone7+ and iMac Pro both say I have an incorrect password for Exchange account Hotmail. Only my iPad has the correct password and can access mail. How can I get the correct password for the iPhone and iMac??

MacBook Pro 13″, macOS 10.14

Posted on May 18, 2021 12:21 AM

Reply
Question marked as Top-ranking reply

Posted on May 18, 2021 6:38 PM

Hi FlashMTU1965,


Thanks for using Apple Support Communities. We understand you're experiencing an issue with an email password. We're happy to get you pointed in the right direction.


If you're only experiencing this with the one account, you can remove and re-add those using the password you're using on the iPad. See how here:


Add or remove email accounts in Mail on Mac


Add an email account to your iPhone, iPad, or iPod touch


If this continues, or you're unable to remove/add that account reach out to Microsoft Support for further assistance. You can see how to get started with them here: Microsoft Support


Thanks

2 replies
Question marked as Top-ranking reply

May 18, 2021 6:38 PM in response to FlashMTU1965

Hi FlashMTU1965,


Thanks for using Apple Support Communities. We understand you're experiencing an issue with an email password. We're happy to get you pointed in the right direction.


If you're only experiencing this with the one account, you can remove and re-add those using the password you're using on the iPad. See how here:


Add or remove email accounts in Mail on Mac


Add an email account to your iPhone, iPad, or iPod touch


If this continues, or you're unable to remove/add that account reach out to Microsoft Support for further assistance. You can see how to get started with them here: Microsoft Support


Thanks

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Incorrect Password for Exchange account

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