Apple Music on iphone 6 plus keeps crashing.

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Apple Music on iphone 6 plus keeps crashing.

Hi,

I have an iphone 6+, with ios 12.5.3 which is up to date. Everytime I open my Apple Music it keeps on crashing, earlier it was working fine then it prompted me to update my ios, afterwards it kept on crashing. Apple Music works on my other devices like iPad8 and even my iPhone 4s.

I already restarted my phone, uninstalled it and re-installed it but had the same issue.

I also went to Settings, signed out of iCloud, and even turning of iCloud Library in Music before doing so but to no avail.

Does this mean that I need to reset my phone or can I call apple support for assistance?

iPhone 6 Plus

Posted on May 18, 2021 4:43 AM

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Answer 1

Top-ranking reply

Limnos

Level 10

418,903 points

May 18, 2021 7:55 AM in response to WhiffOfHeaven

If it has not resolved itself before you see this post then contact Apple about this issue.

Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.

or:

Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

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Apple Music on iphone 6 plus keeps crashing.

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