iPad Pro 4th Generatiin

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Level 1

8 points

iPad Pro 4th Generatiin

When I’m using the settings app just checking some items. After I go through about 4 menus it shuts the settings app down and brings me to the home screen. The iPad itself does not shut down just the settings app. I’ve tried this a few times and it happens each time.

iPad Pro, iPadOS 14

Posted on May 18, 2021 10:14 AM

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Answer 1

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ProustGiulio

Level 10

208,043 points

May 18, 2021 11:11 AM in response to GemGlows

Try a "forced" restart of your iPad, using these instructions:

On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 20-40 seconds), release that button (ignore all other screens that might appear).

If you get no help, something could have gone wrong during the latest update procedure.

I would try to install a fresh copy of iOS/iPadOS. To do this, create a full backup of your iPad (1), then restore it to factory settings (you need a computer to perform this step) and, in the end, set it up as new (2).

When done, restore data from your previously made backup (3).

Follow the instructions provided in these support articles:

(1) How to back up your iPhone, iPad, and iPod touch – Apple Support

(2) Restore your iPhone, iPad, or iPod to factory settings – Apple Support

(3) Restore your iPhone, iPad, or iPod touch from a backup

If the issue persists, contact Apple Support, using this link:--> Get Support

Regards

Giulio

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