the screen still pops up with the screen and the charger shown on the picture when i tried it

how can i fix my frozen screen i tried the up volume and down and on button it didnt work then i looked up help on youtube and my phone froze on the support.apple.com/iphone/restore screen and i cant do nothing what can i do ?

iPhone 8 Plus, iOS 14

Posted on May 18, 2021 3:16 PM

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1 reply

sberman

Level 10

272,616 points

May 18, 2021 3:16 PM in response to cinthya49

Read and follow the article linked above.

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the screen still pops up with the screen and the charger shown on the picture when i tried it

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