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I signed up for apple one premier

I signed up for apple one premier and canceled my extra storage and apple music. Now I can't use music or apple tv until June 6th. Why? I signed up for the premier so I'd have these subscriptions.

Posted on May 19, 2021 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on May 19, 2021 9:04 AM

Bundle Apple subscriptions with Apple One - https://support.apple.com/HT211659

"If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don't need to cancel those subscriptions. They will automatically be canceled when you're billed for Apple One."


If you canceled them first then that could be the problem because then they just run until they end at the current subscription time.


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


1 reply
Question marked as Top-ranking reply

May 19, 2021 9:04 AM in response to mleonard1978

Bundle Apple subscriptions with Apple One - https://support.apple.com/HT211659

"If you already subscribe to Apple Music, Apple News+, Apple Arcade, or Apple TV+, you don't need to cancel those subscriptions. They will automatically be canceled when you're billed for Apple One."


If you canceled them first then that could be the problem because then they just run until they end at the current subscription time.


If you still have problems:


Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232


I signed up for apple one premier

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