deactivate old phone
i just got a new phone iphone 11 and im having trouble with setting my new phone up
User profile for user:
brianj123
User level:
Community Specialist
Hello magbart435,
Thanks for reaching out to the Apple Support Communities! We understand you are experiencing some issues trying to setup your new iPhone 11. We are happy to help provide some guidance.
Congratulations on getting a new iPhone! It's always exciting when we get to use new technology! We'd like to know a bit more about the issues you are experiencing trying to set up your new iPhone. What exactly is happening when you try setting up your device? Do you get any sort of error message when you tried setting it up? We also have some good steps to follow when setting up a new device:
Set up your iPhone, iPad, or iPod touch
Let us know a bit more about t he behavior you are seeing when you try setting it up and we will continue.
Cheers!