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megtali Author

Level 1

4 points

iPhone 8

my disk space ran out and my iPhone 8 is now frozen on the apple logo with the black screen. it has died and I recharged it but it is still showing the same thing. I am unable to get anywhere past the black screen. it has been like this for more than 24 hours. how do I get my iPhone to let me in without wiping it or deleting anything? thank you!!!

iPhone 8, iOS 14

Posted on May 19, 2021 10:42 AM

Top-ranking reply

elcpu

Level 7

31,506 points

Posted on May 19, 2021 10:46 AM

Try the steps here:

https://support.apple.com/en-us/HT201412

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iPhone 8

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