I need to change my internal battery

Mells07 Said:

"I need to change my internal battery: I buy my laptop and they have a guaranty I ready the charger but it’s not charging so I think the internal battery is not working"

-------

Troubleshooting Power:

A. Try a New Charger:

• Power & Cables - Mac Accessories - Apple - Select "Mac Compatibility" on the left
• Find the Right Power Adapter and Cable for your Mac Notebook - Apple Support

B. A Few Links to Refer to for Power:

• If your Mac doesn't Turn On - Apple Support

• About Mac Notebook Batteries - Apple Support

• How to Turn your Mac On or Off - Apple Support

• If your Mac Battery won't Charge - Apple Support

• Charge the MacBook Pro Battery - Apple Support

Mells07 Said:

"I need to change my internal battery: I buy my laptop and they have a guaranty I ready the charger but it’s not charging so I think the internal battery is not working"

-------

Get this Serviced:

Apple grants you a one-year, out-of-the-box, limited-warranty. So, if it has been less than a year, or if it is covered under AppleCare, I would recommend you contact Apple Support, seeing what your options are for coverage.

Contacting Apple Support:

• Contact Us - Choose Locations
• Proceed from there as necessary

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)