Snapchat Locked out on certain iPhone 7

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Snapchat Locked out on certain iPhone 7

My snapchat account keeps getting locked out on my iPhone 7 . If I log in on another phone which is my parents iphone 7 it has no issue. It only logs me out and locks my account on my personal phone. This just started 2 days ago. I did not install any third party apps or do any spam. It somehow is related to my phone since it only happens on my phone. I tried to clearing and deleting my phone and starting over but it still does the same thing. Thanks for any help.

Posted on May 19, 2021 7:12 PM

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Answer 1

Eric--F

Community Specialist

May 20, 2021 1:29 PM in response to dil114

Hello dil114,

Thanks for visiting the Apple Support Communities for help with Snapchat on one of your iPhone devices.

Please check if your device with an issue is being controlled with a profile: Install or remove configuration profiles on iPhone - Apple Support

Next, check if Screen Time is enabled on this one device: Use Screen Time on your iPhone, iPad, or iPod touch - Apple Support

If neither article above helps resolve this, please ask the app developer if there is something with your account, or that specific device: How to contact an app developer - Apple Support

Cheers.

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Snapchat Locked out on certain iPhone 7

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